Payment Policy
Effective Date: February 19, 2025
At Purelitecite, we offer secure and convenient payment methods to ensure that your shopping experience is smooth and efficient. Please read our payment policy below to understand how we handle payments and billing for your purchases.
1. Accepted Payment Methods
We accept the following payment methods for orders placed on our website:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Pay using your PayPal account for a fast and secure checkout process
- Other Payment Methods: We may also accept additional payment methods as available, which will be listed during checkout.
2. Payment Security
We take the security of your payment information seriously. All payments made on our website are processed through a secure third-party payment gateway that encrypts your credit card details and personal information. This ensures that your sensitive data is protected during the transaction.
We comply with the highest industry standards for payment security, including PCI-DSS (Payment Card Industry Data Security Standard) compliance.
3. Billing Information
When placing an order, you are required to provide accurate billing information, including your name, address, and payment details. By submitting this information, you authorize Purelitecite to charge your provided payment method for the total amount of your order, including any applicable taxes and shipping fees.
Please ensure that the billing information you provide matches the details on file with your payment provider to avoid any issues with payment processing.
4. Order Review and Authorization
Upon placing your order, we will review your payment details and ensure that the payment is authorized before processing your order. If there are any issues with your payment, such as insufficient funds or incorrect card details, we will notify you and request that you provide updated payment information.
Purelitecite reserves the right to cancel or hold orders if payment authorization is not successfully completed.
5. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email, which includes the details of your purchase. This email will serve as a receipt for your order. Please keep this for your records.
6. Taxes
Sales tax will be applied to orders where applicable, based on your shipping address and the tax laws in your state. The applicable sales tax will be displayed at checkout before you complete your order.
7. Payment Errors and Disputes
In the rare event of a payment error, such as an incorrect charge or failed transaction, please contact our customer service team immediately. We will investigate the issue and work to resolve it promptly. If a dispute arises with your payment provider, we will cooperate to ensure that the matter is addressed.
8. Currency
All transactions on Purelitecite are processed in US dollars (USD). If your payment method is in a different currency, your bank or payment provider may convert the amount to your local currency at the prevailing exchange rate, and may charge you additional fees. Please check with your bank or payment provider for more information.
9. Failed Payments
If a payment fails during the transaction process, we will notify you immediately. In the event of multiple failed payment attempts, your order may be canceled. You can update your payment details and attempt the transaction again.
10. Subscription Payments (if applicable)
If you subscribe to any recurring billing service or subscription plan offered by Purelitecite, you agree to authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time by contacting our customer service team.
11. Customer Support
If you have any questions or concerns regarding your payment, please contact us:
- Email: info@purelitecite.com
- Phone: (423) 525-4633
We are here to assist you and ensure that your shopping experience with Purelitecite is convenient and secure.
Effective Date: February 19, 2025